Privacy Statement

What this Privacy Statement Covers

User data privacy and security is important to London Computer Systems, Inc. (“LCS”). This policy covers how LCS treats personal information that is received and collected. Personal information, (name, address, email address, phone number, etc.) is personally identifiable, and is not otherwise publicly available. This policy does not apply to the practices of companies that LCS does not own or control, or to the practices of people that LCS does not employ or manage.

Please note that the typical consumer of LCS products and services are other businesses involved in the property management industry, such as property managers and owners (“Consumers”).  LCS does not control how Consumers utilize the LCS products, the data that is captured and stored within LCS products, or the business processes regarding the data collected.  Should a client or business associate of the Consumer (i.e. a resident, property owner, vendor, etc.) have questions regarding data that is collected and/or how that data is used, the client should contact the Consumer directly. If you are specifically interested in the collection and use of personal information to aid in the processing of payment transactions, please view Zego’s Privacy Policy which can be found on their website or by following this link: https://www.gozego.com/privacy-policy/

Information Collection and Use

LCS may collect personal information such as personal identifiers (name, address, IP address, phone number, email, etc), and professional information (company, position, general business information, etc)  when you request information, purchase or use LCS products or services, when you enter promotions, or sign up for email distribution lists. LCS automatically collects email communication information, such as when you open an email or click a URL link when visiting LCS webpages. LCS uses personal identifiers, professional information, and email communication information for the following general purposes: to conduct promotional campaigns (including direct marketing) related to LCS’ products and services, to send transactional information (invoices, account updates, and product notices) to our consumers, to customize advertising, to fulfill requests for products and services, for customer support, to improve our services, to contact you, and to conduct research.

For some products and services, we may also ask for financial information including (but not limited to) credit card numbers, assets information and other billing information.  This information is necessary as part of normal business processes for payment collection.

LCS also collects transactional information including information about your use of products or services that we offer.  This information is used to better understand how to improve our products and services and in some cases is required for billing purposes, such as (but not limited to) billing by third parties whose fees are based on transactional data.

LCS may combine information we have about you with information we obtain from business partners or other associated companies.

LCS also automatically receives and records information from your browser including IP address, cookie information, and page requests. Cookies are used to analyze aggregate user behavior on a website, such as visitor IP address, date and time of the website visit, pages visited, and browser being used.   Browser information helps us to better understand how you are utilizing our websites and for further product and services research.

Information Sharing and Disclosure

LCS does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

LCS works with vendors, partners, advertisers, and other service providers in different industries and categories of business.

LCS does not knowingly collect, use, disclose or sell information from minors under 16 years of age.

Consent to Communicate

From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. By submitting information via online form or software purchase agreement, you consent to LCS contacting you for this purpose.

Edit and Delete Account Information and Preferences

You have the right to request to access and have your information updated or removed at any time.  Doing so may prevent LCS from offering your new products and hinder our efforts to support the products and services you may have purchased.

Please contact info@lcs.com to request removal. You may opt out of marketing emails at any time by updating your email preferences. A personalized link to your email preferences is available at the bottom of any marketing email.