Creating Customer Service Excellence with Product Support Specialists
The perception of a call center tends to be a cold, isolating space filled with unhappy operators speaking with irate...
The perception of a call center tends to be a cold, isolating space filled with unhappy operators speaking with irate...
March has been a busy month at LCS as we welcomed integrated technology experts into our headquarters and connected virtually...
The first quarter of 2023 is nearly over, and wow, we started the year off with a bang! Our events...
At LCS, we have always done things our way, and to great success (see our 12 Top Workplace Awards). Maybe...
Whether or not your business has an e-commerce component, most of your potential customers are online. It’s estimated that Google...
The divide between the “online” and “off-line” world has become increasingly blurred in the last decade. For better or worse,...
As a provider of business-enhancing technologies, software development is the backbone of our business. From creating the code to fixing...
As Super Bowl party preparations ensue, you likely have a checklist of everything you need. Chips? Check. Wings? Check. Adult...
We’re one month into 2023… how are your New Year’s resolutions holding up? Whether you’re looking for a new job...
Is your company protected against cybersecurity threats? Imagine this scenario: an employee at your company receives an email. It appears...