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How to Provide Excellent Customer Support

Whether you staff a call center or assist customers in person, excellent customer support is crucial for maintaining a positive...

It’s hard to believe we’re already a couple of weeks into January—how are you doing with your New Year’s resolutions?...

And in the blink of an eye, the end of 2023 is upon us. It’s been a busy year at...

The Greater Cincinnati Planned Giving Council (GCPGC) is a nonprofit membership-based organization with a mission to increase the quantity and...

The holiday season is a busy time for most people—there are parties to attend, gifts to buy, food to make,...

Gratitude is a powerful tool for creating a healthier, more connected workplace—but it’s often overlooked in the hustle of day-to-day...

The continued success of LCS can be in part attributed to the accomplishments of our employees. Our top-tier teams and...

With our cowboy hats safely back at home, the LCS Conference team has made their way back to the office...

Does this sound like your idea of a horror story? A calendar notification pops up in your inbox. It’s from...

Professional conferences are a unique opportunity to network with other professionals in your field and learn about relevant topics from...