Each year, we strive to provide valuable educational sessions to our attendees at RMUC. From in-depth how-tos of key Rent Manager concepts to discussions on the latest advancements in property management technology, our attendees love getting to learn and connect in person. This is a trend that extends across all industries—a recent study found that 70% of respondents report that in-person events provide the best training and professional content. So, for RMUC.26, we used past attendee feedback to completely revamp our breakout sessions and improve the overall educational impact of RMUC.
Sessions have now been categorized into five session “types,” which show attendees at a glance the content and skill level of the presentation. This new system allows attendees to better organize their conference itinerary and get the most out of their learning opportunities while at RMUC. Here’s a quick breakdown of those new session types, a highlight of can’t-miss sessions on our schedule this year, and even more educational opportunities you can expect at RMUC.26.
101 Sessions
101 sessions are foundational, introductory walkthroughs designed for users who are new to a feature or need a comprehensive refresher. Just as 101 university courses provide a “ground-up” baseline knowledge of a topic, RMUC 101 sessions cover setup and basic day-to-day usage of key aspects of Rent Manager.
Notable 101 Sessions:
Scripting 101 – An approachable, welcoming session that covers the basics of Rent Manager’s command-based, read-only language known as scripting. This language allows users to customize the output of letters, reports, fee calculations, and more.
Reporting 101 – Rent Manager offers hundreds of reports, which can be a little overwhelming for a new user. This session starts from the beginning to show users how to navigate the report list, export data, and organize reports into batches for more efficient workflows.
Evictions 101 – The eviction process is already difficult, but Rent Manager’s eviction workflow makes things easier. This session provides the foundational knowledge needed to implement this key tool, including how to customize and implement workflows that comply with specific local and state laws and move through each step of the eviction life cycle with ease.
Tips and Tricks
Tips and Trickssessions are the highlight reels of Rent Manager; they contain “bite-sized” tidbits focused on shortcuts, hidden features, and creative hacks that truly optimize workflow efficiency. Perfect for Rent Manager users at any level, the topics in these sessions are powerful features that unlock the software’s true potential.
Notable Tips and Tricks Sessions:
Tips and Tricks: Orion AI – One of Rent Manager’s newest features, Orion AI integrates into common, time-consuming processes, streamlining daily operations and harnessing the power of automation for maximum productivity. This session shows users the new and exciting ways Orion AI can save time and enhance the Rent Manager experience.
Tips and Tricks: Key Accounting Tools – Rent Manager’s comprehensive accounting features are designed to keep data clean and eliminate the manual effort required for complex calculations. In this session, users will explore specialized tools that will help better manage and even automate monthly accounting routines.
Tips and Tricks: 2025-2026 Features – This highly anticipated session will cover the “best of” the past 18 months of Rent Manager updates, showcasing the most impactful new tools, features, and enhancements that can transform daily operations, all from the people who know Rent Manager best.
Solutions
Solutions sessions target specific pain points or metrics and create a step-by-step guide on how Rent Manager can improve operations. Users will come away from these in-depth overviews feeling more confident and ready to tackle their toughest challenges with a methodical framework straight from Rent Manager experts.
Notable Solutions Sessions:
Solutions: Reducing Delinquencies – Tackle the challenge of uncontrolled delinquency head-on by following a three-part strategy to master accounts receivable. In this insightful session, users learn how to identify the cost of delinquency, track key metrics across their entire portfolio, and embrace automated solutions to reduce friction in the collections process.
Solutions: Reducing Time to Turn – A single vacant unit can easily cost thousands of dollars in lost rent, labor, marketing expenses, and more. In this session, discover how Rent Manager can pinpoint and mitigate delays between a move-out and a “Rent Ready” status to reclaim lost revenue.
Solutions: Protecting Financial Data – Financial reports are under constant threat, whether from human error or intentional fraud. This intensive session will demonstrate how Rent Manager can help protect financial data integrity, as well as offer strategies to reduce potential business vulnerabilities.
Best Practice
Best Practicesessions are the shining example of Rent Manager’s top operations—the most optimized, efficient, and scalable ways to run a portfolio. If you’re looking for practical workflows that showcase all that Rent Manager has to offer, these are your must-attend sessions at RMUC.
Notable Best Practice Sessions:
Best Practices: Prospect Management – The intensity of the prospect-to-tenant journey can be overwhelming, but it doesn’t have to be. This session will showcase how to utilize Rent Manager to its fullest potential to take full control of the leasing process, so no potential tenant falls through the cracks.
Best Practices: Transitioning to Express – Rent Manager Express—the web-based version of Rent Manager—represents the future of property management built on modern technology. However, transitioning an entire team from the RM12 interface can pose a challenge. This session outlines the transition with practical insights into the capabilities of Express, ensuring teams can handle the switch with ease and confidence.
Best Practices: Managing Your Digital Presence – Digital presence is the building block of company reputation. This session provides an overview of general marketing best practices and how Rent Manager’s built-in features can help supercharge online marketing efforts.
Panel Discussions
The final new session category in the RMUC.26 lineup is the Panel Discussion, where industry experts come together for a more informal conversation on high-level topics within property management. Hear from leading voices in the industry and learn their insider strategies on key issues, as well as what’s on the horizon for Rent Manager and our integrated partners.
Notable Panel Discussion Sessions:
Panel Discussion: Cybersecurity – Cybersecurity is more important than ever in the digital world of property management. Join a panel of industry professionals to learn how to protect important data, systems, and residents from today’s security threats.
Panel Discussion: API – Rent Manager’s open Application Programming Interface (API) unlocks powerful opportunities to extend and customize Rent Manager. Learn from a panel of experienced users and technical experts how the API can solve a variety of business challenges, including automations, third-party tools, and custom solutions that enhance efficiency.
Panel Discussion: Operations – Overseeing an organization’s operational tasks is a huge undertaking, but Rent Manager can make it easier. Join a panel of professionals who bring a range of perspectives on operations, technology, and strategic solutions to improve efficiency and mitigate common business challenges.
More Learning Opportunities
But wait, there are even more learning opportunities at RMUC.26. Beyond our breakout sessions, attendees can expand their Rent Manager knowledge with these additional educational opportunities:
Core and Administrator Bootcamp – Kick off the week in San Antonio at either the Core or Administrator Bootcamp—full-day, crash-course sessions designed for users looking to strengthen their Rent Manager knowledge or decision-makers wanting to make the most of Rent Manager for their operations.
The Rent Manager Sandbox – New for 2026, every attendee at RMUC will receive access to a Rent Manager Sandbox—a test Rent Manager database perfect for practicing key concepts from sessions without touching live Rent Manager data.
Live Product Support – For more in-depth help or specific questions, attendees can take advantage of in-person consultations with our product support team while on-site at RMUC.
Rent Manager Certification – Attendees can put everything they’ve learned to the (literal) test and take one of our four Rent Manager Certifications at RMUC. Passing these practical, skill-based assessments demonstrates true Rent Manager mastery.
Let the Knowledge Flow at RMUC.26
There’s so much to learn and discover at RMUC, and we can’t wait to share everything with you in San Antonio this October 19-22. And if you haven’t already committed to joining us this year, there’s still time to register—but don’t wait! General registration closes September 18th. So register today, check out our full session agenda, and discover for yourself just how much the knowledge and innovation flows at RMUC.26.
