TURN SIMPLE PHONE CALLS INTO ADVANCED COMMUNICATIONS

LCS’ Voice Over Internet Protocol (VoIP) telephone technology produces a communications framework to manage day-to-day operations, communicate with remote employees, interact with current and prospective customers, and more.

Net Dial Tone (NDT) is a hosted VoIP system that employs our state-of-the-art equipment to route your voice and data traffic. That means you don’t have to invest in any PBX hardware or software to benefit from the power and adaptability of VoIP communications.

Get the value you want and the quality you demand with NDT.

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Core Functionalities Include:

Auto Attendant

Auto Attendant

NDT’s Auto Attendant automatically receives calls and directs them to the appropriate extension. You can even program the Auto Attendant to greet callers differently based on the time of day that they called.

Related features included with NDT:

  • Ring Group
  • Call Waiting
  • Call Transfer
  • Call Forwarding
  • Do Not Disturb

Call Recording

Call Recording

NDT gives you the ability to record any call made to/from your business. With the capability to monitor phone calls for quality assurance, replay messages for training purposes, and confirm conversation details, the possibilities are endless.

Voicemail-to-Email

Voicemail-to-Email

When you receive a voicemail on your NDT phone, the system automatically sends you an email with the message stored as a .wav attachment. You can then save/archive the file and listen to the message at any time.

Fax-to-Email

Fax-to-Email

Faxes received by NDT are sent immediately to your email account as an attachment. You can then save the file to your computer for emails, printing, and archiving purposes.

Conference Calling

Conference Calling

Instantly initiate a conference call by adding another person to your current phone conversation.

Web-based Account Management

Web-based Account Management

Manage your own account through our intuitive web portal. With just a few clicks of the mouse, you can add lines, create ring groups, alter the auto attendant, etc. The NDT web portal facilitates quick-response account management that minimizes downtime and increases business productivity.

Rent Manager Integration

Rent Manager Integration

NDT also integrates with LCS’ property management software, Rent Manager. The integration, known as rmVoIP, allows users to connect both their hardware and software into one seamless communications framework.

rmVoIP automatically identifies and opens tenant/vendor/owner information in the software when a call is received. This gives you quick access to history/notes, service manager, transactions, etc.—anything you may need to assist in the conversation.


Phone Models Include:

Office Solution

Polycom® VVX 310

Mid-range solution with advanced functionality, expanded call handling, and HD sound quality.

Executive Solution

Polycom® VVX 410

Manager solution with advanced functionality, expanded call handling, and HD sound quality.

High Performance Solution

Polycom® VVX 500 Performance

A performance business media phone with the world's best high–definition audio, and business application integration.

Conference Call Solution

Polycom® SoundStation IP 6000

Next generation conference call solution with unmatched quality and pickup range.